Stress levels are inversely proportional to productivity and our customer
focus.
'She' won't "just be right", that very Australian "she'll be right mate" attitude has got to
go.
'Under promise, over supply', a simple way of boosting customer satisfaction and your organisation's reputation. … 'Over promise, under supply', the grapevine is the quickest way for the market place to discover your poor delivery
record.
Continually ask yourself, "Is this reinforcing my Business Plan?" If not … stop
it.
Think yourself to success.
As Peter Drucker said, "The most common source of mistakes in management decisions is the emphasis on finding the right answer, rather than the right
question." (Stop fixing the symptoms)
What goes around, comes around. Dish it out … back it comes.
