Business Tips, Interesting Fact & Ideas

The WebSmartIdeas aims to promote and disseminate good creative ideas to improve society.

Some interesting approximations:

• Over 70% of business calls are never completed, almost half being long distance.
• Over 65% of calls are less important that the activity they interrupt.
• More than 50% are requesting information and do not require any dialogue.

As much as some of us dislike voice-mail, it appears that our productivity may improve as a result. We don't open our mail at odd times during the day, do we? It's all done at once and preferably over a rubbish bin (don't hesitate if it's not important).

Why not work through your phone-calls in a session? Obviously, your important calls will be exceptions.